At ph353, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a ph353 member under Philippine law.
Summary: ph353 collects personal data to operate your gaming account, process transactions, verify your identity, and comply with Philippine law. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time. This policy is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
This Privacy Policy ("Policy") describes how ph353 ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," or "Member") who access or use the ph353 online gaming platform at ph353.net.
ph353 is committed to responsible data stewardship. We process personal data only for legitimate, specified purposes and only to the extent necessary to fulfil those purposes. We apply appropriate technical and organisational safeguards to protect your data against unauthorised access, loss, or misuse.
By registering for a ph353 account or continuing to use the ph353 platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the ph353 platform.
This Policy should be read alongside the ph353 Terms & Conditions, which govern your use of the platform more broadly.
ph353 acts as the personal information controller ("PIC") in respect of the personal data it collects from members and visitors. As PIC, ph353 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with the Data Privacy Act of 2012 and all applicable regulations issued by the National Privacy Commission (NPC) of the Philippines.
ph353 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the DPO using the details provided in Section 14 of this Policy.
ph353 collects the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality |
| Contact Data | Email address, mobile number, residential address (city, province) |
| Account Data | Username, encrypted password, account preferences, communication settings |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details (masked), transaction history, deposit and withdrawal records |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens |
| Verification Data | Copies of government-issued IDs, selfies for liveness checks, proof of address documents |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions |
ph353 does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data is collected (such as government ID numbers), it is handled with heightened security controls.
ph353 collects personal data through the following means:
Note: ph353 will never ask for your password via email, SMS, or phone call. If you receive any such request, please report it to our support team immediately as it may be a phishing attempt.
ph353 processes your personal data for the following purposes:
ph353 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
ph353 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
Where ph353 relies on consent as the legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
ph353 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
Cross-border transfers: Where personal data is transferred outside the Philippines, ph353 ensures that appropriate safeguards are in place — including contractual clauses approved by the NPC — to protect your data to a standard equivalent to that required under Philippine law.
ph353 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (AMLA requirement) |
| KYC verification documents | 5 years after account closure or last transaction |
| Gaming history and session logs | 5 years from date of activity |
| Support communications | 3 years from date of last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
Upon expiry of the applicable retention period, ph353 will securely delete or anonymise your personal data in accordance with its data disposal procedures. Where data is anonymised, it may be retained indefinitely for statistical and analytical purposes.
ph353 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While ph353 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ph353 login credentials and for notifying us promptly if you suspect any unauthorised access to your account.
ph353 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and support security functions. The following types of cookies are used:
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use the ph353 platform. ph353 does not use cookies to serve third-party advertising.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph353:
ph353 respects and upholds your rights under Philippine data privacy law. Here is what you are entitled to — and how to exercise each right.
Request a copy of the personal data ph353 holds about you, including information on how it is being used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data ph353 holds about you. You may update most details directly from your account dashboard.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on ph353's legitimate interests.
Request that ph353 suspend processing of your data while a complaint or rectification request is being resolved.
Receive a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
Withdraw consent for any processing based on consent at any time, without affecting the lawfulness of prior processing.
File a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph353 has violated your data privacy rights.
Claim compensation for damages sustained as a result of inaccurate, incomplete, outdated, or unlawfully obtained personal data held by ph353.
To exercise any of the above rights, contact the ph353 Data Protection Officer at [email protected]. ph353 will respond to verified requests within fifteen (15) business days in accordance with NPC guidelines. We may ask you to verify your identity before processing your request.
ph353 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Registration on ph353 requires confirmation that you are at least 21 years of age, and we conduct age verification as part of the KYC process.
If ph353 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the data, and, where required, report the matter to the appropriate Philippine authorities. If you believe a minor has registered on ph353, please contact our support team immediately.
ph353 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The date of the most recent revision is displayed at the top of this page.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — ph353 will notify registered members via the email address on file or through a prominent notice on the platform at least fourteen (14) days before the changes take effect. Your continued use of ph353 after the effective date of any update constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how ph353 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by ph353, please contact our Data Protection Officer:
Data Protection Officer, ph353
Email: [email protected]
General Support: [email protected]
Platform: ph353.net
ph353 takes all privacy complaints seriously and will acknowledge your inquiry within three (3) business days. We aim to resolve all complaints within fifteen (15) business days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Please do not include sensitive personal information such as passwords, full payment account numbers, or government ID numbers in email correspondence. For account-specific matters, log in to your ph353 account and use the in-platform support chat for a more secure channel.
Privacy at ph353 is not just a legal checkbox — it is a design principle. Here is how we put that commitment into practice every day.
ph353 operates in full compliance with the Data Privacy Act of 2012 (RA 10173) and all NPC regulations. Your rights as a Filipino data subject are fully respected on our platform.
ph353 does not sell, rent, or trade your personal information to third-party marketers — ever. Your data is used only to operate your account and comply with the law.
All data in transit between your device and ph353 is protected by TLS encryption. Sensitive data at rest — including passwords and payment details — is encrypted at the storage level.
ph353 has a designated DPO responsible for overseeing data privacy compliance. You can reach the DPO directly with any privacy concern — no runaround, no automated replies.
Access, correct, download, or request deletion of your ph353 data at any time. Most account details can be updated directly from your dashboard without contacting support.
Not interested in promotional emails? Unsubscribe with one click from any ph353 marketing message, or manage your communication preferences directly from your account settings.
Now that you know how ph353 handles your data, you can play with full confidence. Sign in to your account or explore the casino lobby — your information is protected every step of the way.
21+ only. Please play responsibly. Visit our Responsible Gaming page for tools and support.